Cookie Policy

What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Legal Basis

This Cookie Policy complies with the General Data Protection Regulation (GDPR) and Portuguese data protection law as enforced by the Comissão Nacional de Proteção de Dados (CNPD). We process cookies based on your explicit consent, except for strictly necessary cookies which are essential for the website to function.

How We Use Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Third-party widgets and services only load after you provide explicit consent through our cookie banner.

Types of Cookies We Use

Cookie Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically up to 2 years for analytics cookies)
• Consent cookies: Stored for 12 months to remember your preferences

How to Manage Cookies

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will see a cookie consent banner with three options:

• Accept All: Enables all cookies including analytics and marketing
• Reject All: Only essential cookies remain active
• Customize: Choose which categories to enable or disable

You can change your preferences at any time by clearing your browser's cookies and revisiting our website, or by using your browser's cookie settings.

Browser-specific instructions:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Privacy, search, and services → Cookies and site permissions

Withdrawal of Consent

You can withdraw your consent at any time. To do so, clear your browser's cookies for this website and refresh the page. The cookie consent banner will reappear, allowing you to make new choices. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

Impact of Refusing Cookies

Refusing non-essential cookies will not affect your ability to use our website's core features. You will still be able to:

• Browse all pages
• View tour information
• Complete bookings
• Contact us

The only difference is that certain third-party features (like Google Reviews displayed via Elfsight) will not be visible until you accept Marketing cookies.

Third-Party Cookies

We use the following third-party services that may set cookies:

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR) and Portuguese data protection law, you have the following rights:

• The right to be informed about how your data is used
• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically. The "Last updated" date at the top indicates when this policy was last revised.

More Information

For more information about how we handle your personal data, please refer to our Privacy Policy.

If you have any questions about our use of cookies or wish to exercise your data protection rights, please contact us at info@coimbraprivatetours.com.

You may also lodge a complaint with the Portuguese data protection authority (CNPD) at www.cnpd.pt.